How we developed indicators
The Group considered a three step process below to developing
indicators:
|
Step 1
For each outcome you need to ask yourself what it would look like
if you had achieved it. Allow yourself to imagine all sorts of
possibilities and come up with as many as you can think of in a
list. These are your potential indicators.
Step 2
From your list of potential indicators indentify those that you
can collect information on and think about how easy it will be to
collect that information. The ones that you choose will become your
key indicators.
Step 3
Check out with other stakeholders (such as funders, partners and
users) whether the key indicators that you have chosen are the most
relevant ones to the outcomes to be achieved. You may find that
some of the indicators that you develop are relevant to more than
one of your outcomes.
|
How we identified external factors
External factor are those things over which you have little or
no control. So for example an external factor which may affect your
work could be short term funding or a change in policy
direction.
The Group was asked to consider the outcomes and discuss these
questions:
| Common sources of
evidence |
Common
Methods |
| Client tells you |
Record casual feedback,
Questionnaires, Interviews, Focus
groups, Video diaries, Exercises, |
| Third party tells you |
Mapping and visual progress
tools |
| Behaviour changes |
Observation notes |
| Records |
Attendance sheets, Record of
activities, Use of services |
| Hard evidence |
Tracking what happens and
comparing statistics (e.g. illness,
employment, debt, non-attendance |
|