How we developed indicators


The Group considered a three step process below to developing indicators:

Step 1
For each outcome you need to ask yourself what it would look like if you had achieved it. Allow yourself to imagine all sorts of possibilities and come up with as many as you can think of in a list. These are your potential indicators.

Step 2
From your list of potential indicators indentify those that you can collect information on and think about how easy it will be to collect that information. The ones that you choose will become your key indicators.

Step 3
Check out with other stakeholders (such as funders, partners and users) whether the key indicators that you have chosen are the most relevant ones to the outcomes to be achieved. You may find that some of the indicators that you develop are relevant to more than one of your outcomes.

 

How we identified external factors


External factor are those things over which you have little or no control. So for example an external factor which may affect your work could be short term funding or a change in policy direction.

The Group was asked to consider the outcomes and discuss these questions:

Common sources of evidence Common Methods
Client tells you Record casual feedback,
Questionnaires, Interviews, Focus
groups, Video diaries, Exercises,
Third party tells you Mapping and visual progress tools
Behaviour changes Observation notes
Records Attendance sheets, Record of
activities, Use of services
Hard evidence Tracking what happens and
comparing statistics (e.g. illness,
employment, debt, non-attendance